Privacy policy

1. Information We Collect

We collect personal information necessary to process your orders and provide support, including:
  • Contact details (name, email address, phone number, delivery address)
  • Payment information (processed securely via third-party payment providers; we do not store full payment details)
  • Order history and communication records with our team

2. How We Use Your Information

Your data is used exclusively for:
  • Processing and delivering orders for ceramic mugs and insulated tumblers
  • Communicating order updates, shipping notifications, and support responses
  • Improving our products and services (anonymized data only)

3. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or modification. Third-party payment processors comply with PCI DSS standards for secure transactions.

4. Third-Party Disclosure

We do not sell, trade, or share your personal data with third parties for marketing purposes. We may share limited information with trusted partners (e.g., couriers) solely to fulfill your order.

5. Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights or submit privacy-related inquiries, contact our support team.

6. Contact Information

For questions about our privacy practices:
  • Address: 60 Rue des Serruriers, Strasbourg, Grand Est 29351, France
  • Phone: +33 667991287
  • Email: support@tryonhomesales.com
Last updated: [Current Date]